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Return & Refund

At MFS MOTOR we hope that you are happy with your purchase, however we know that sometimes you will need to return an item. If you are unhappy with the goods for any reason, please return your item to us with brand new. If the item is faulty we are happy to offer a refund or exchange where available.

Before returning your item(s) please contact MFS MOTOR for a . This will help us to track your return and ensure you receive your exchange or refund promptly.

For non-faulty products

  • Any products returned must not be devalued, should be in a re-saleable condition & include the documentation and original packaging.
  • Ensure you have contacted our customer services for a , and read our Terms and Conditions.

For faulty goods

  • Painted Incorrect or broken item: No extra charge,we will replace them and pay return shipping charges. (Painted Incorrect do not include the color match parts, please provide us photos of your bike if you worried color and painted.)
  • All goods will be inspected before an exchange or refund is applied.
  • Allow consumers to apply for return within 14 days (14 days or more) after signing
    If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
    If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Please read our Terms and Conditions for further information.

For more information please Email the customer service department at support@mfs-motor.com.

1. Allow consumers to apply for return within 14 days after signing
2.If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.